mejavip Platform Privacy Notice
This page describes what we collect when you use mejavip and how we keep that data protected. We at mejavip handle your personal information under standard data-protection practices, encrypting all sensitive details and limiting access to authorized staff only.
Our mejavip platform processes account registration data, payment information, transaction history, device identifiers, and browsing activity. We use this information to verify your identity, process deposits and withdrawals, settle tournament outcomes, detect fraud, and comply with legal obligations in the jurisdictions where we operate.
We do not sell your data to third parties for marketing purposes. We do not share personal details outside our mejavip operations except where required by law or to trusted payment processors. This notice explains our data-handling practices in plain terms.
Data collection on mejavip
When you register on mejavip, we collect your email address, phone number, full name, date of birth, and government-issued identification number (Indonesian ID or international passport). We require these details to comply with Know Your Customer (KYC) regulations and to verify your identity before you can deposit funds.
During account setup on mejavip, we also record your residential address, preferred payment method, and any additional information you provide voluntarily. This data helps us process withdrawals accurately, prevent fraud, and contact you if account issues arise.
We collect transaction data automatically on mejavip—deposit amounts, withdrawal requests, tournament entries, game outcomes, and timestamps. We also record your device type (Android, iOS, or desktop browser), IP address, and general location (country / region level, not street address). This technical data helps us maintain platform security and troubleshoot connectivity issues.
Your mejavip account data is encrypted in transit and at rest
We use SSL/TLS encryption for all data transmission. Passwords are hashed cryptographically and cannot be recovered by mejavip staff. If you forget your password, use our recovery email flow.
How we use your mejavip data
We at mejavip use your personal information for the following purposes:
- Account verification: We verify your identity against your submitted documents to comply with KYC protocols and prevent unauthorized account creation.
- Payment processing: We process your deposits and withdrawals using your payment method details. We share payment information only with our trusted payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet).
- Game settlement: We use transaction records to settle slot tournament outcomes, live-dealer game results, and sportsbook entries automatically.
- Fraud prevention: We analyze transaction patterns to detect suspicious activity and prevent money laundering or unauthorized access.
- Legal compliance: We retain data as required by Indonesian tax law and other applicable regulations.
- Customer support: We review your account history to assist with disputes, lost-password recovery, and technical troubleshooting.
We do not use your mejavip data to build marketing profiles, serve targeted advertising, or sell contact information to third parties. We may send you service notifications (account verification status, withdrawal confirmation, tournament results) via email or SMS, but we do not send promotional material without your opt-in.
- Cookies on mejavip
- We use session cookies to keep you logged into mejavip. These cookies expire when you close your browser. We do not use persistent tracking cookies.
- Third-party processors
- Our mejavip payment providers and email service vendors process your data on our behalf under confidentiality agreements. We remain responsible for their handling.
- Data retention
- We retain mejavip account and transaction records for seven years to comply with tax reporting. After account deletion, we retain only what law requires.
- Cross-border transfer
- Our mejavip servers may sit outside Indonesia. Your data is subject to protection standards consistent with Indonesian law.
Your rights and mejavip commitments
You have the right to request access to your personal data held by mejavip. Contact our support team via email with your account details, and we will provide a copy of the information we hold within one business day. You may also request correction of inaccurate data—if your registered name or address is wrong, we will update your mejavip account immediately.
You may request deletion of your mejavip account at any time. We will delete your personal information within 30 days of your request, except for transaction records we must retain for legal compliance. Account deletion is irreversible—you will lose access to your mejavip balance and tournament history.
We at mejavip do not monitor or control your activity once you leave our platform. Third-party websites (news sites, social media, sportsbook directories) may collect data about you independently. We are not responsible for their privacy practices.
Our mejavip commitment is transparency and security. We do not share data with law enforcement or government agencies except where required by valid legal process (court order, subpoena). We will notify you of any legal request concerning your mejavip data unless legally prohibited.
Data security practices on mejavip
We encrypt all data transmission between your device and our mejavip servers using industry-standard TLS 1.3 protocols. We restrict access to personal data to authorized mejavip staff who need it to perform their roles. All mejavip staff sign confidentiality agreements and undergo training on data-protection practices.
We conduct regular security audits on our mejavip infrastructure. If we detect unauthorized access to user data, we will notify affected users immediately and investigate the breach. We maintain backups of mejavip account data on secure, encrypted servers to prevent data loss.
While we employ robust security measures on mejavip, no system is completely risk-free. We cannot guarantee absolute protection against every attack. If you suspect unauthorized access to your mejavip account, reset your password immediately and contact our support team.
Updates to this mejavip privacy notice
We may update this mejavip privacy notice periodically to reflect changes in our practices or applicable law. We will post the updated version on this page and mark it with a revised date. Continued use of mejavip after an update constitutes your acceptance of the new notice.
If a major change affects how we handle your mejavip data, we will notify you via email at the address on file in your account. You may request account deletion if you disagree with any change.
Contact mejavip support
If you have questions about our mejavip privacy practices, your data rights, or how we handle your information, contact our support team via email. We respond to data-subject requests within one business day during standard hours. For urgent privacy concerns, include "PRIVACY REQUEST" in your subject line.
Our mejavip services are available only where local law permits. If you access mejavip from Jakarta, Surabaya, Bandung, Medan, Semarang, or other supported regions, your data is subject to the protection standards outlined in this notice and applicable Indonesian law.